Contact

To shorten the processing time and to help you more precisely, we ask you to pre-select which type of question you are submitting.

General questions

(delivery times, orders, spare parts, item features, praise and criticism etc.)

• Click here: Customer service

Or call our customer service: 0049 (0) 3675 / 8972 - 42

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Technical problem

(problems with locos, cars, tracks, digital system etc.)

• Click here: Support

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Requests concerning the PIKO SmartControl_WLAN  / PIKO SmartControl_light  / PIKO SmartControl®

Please use our help pages for PIKO SmartControl_WLAN / help pages for PIKO SmartControl_light / help pages for PIKO SmartControl® first.
If you do not find the answer(s) to your request there, please use our following form

• Click here: Support PIKO SmartControl

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Requests concerning the PIKO Measuring Car / Analyst

• Click here: Support PIKO Analyst Software

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Your New Item suggestion

(Your opinion is important to us. Which model do you think is missing in our range?)

• Click here: New Items suggestion

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Technical hotline

For technical question concerning PIKO items you can reach our hotline:

Tuesdays Thirsdays	16 - 18 h 16 - 18 h
via 0049 (0) 3675 / 8972 - 55 (German speaking)

You may also send us a fax 03675 / 8972 - 50  or write us an email to hotline@piko.de!

Or write us a letter:

PIKO Spielwaren GmbH
Lutherstraße 30
96515 Sonneberg
Germany