Payment and Shipping
Payment
Unless otherwise agreed, the payment is made by cash in advance, by credit card or via the payment processing system “PayPal”. Your credit card or PayPal account is debited when the ordering process is completed.
In case of advance payment, we will tell you our bank account details in the order confirmation and we will deliver the goods after receipt of payment.
The right to set off is only given, if your counterclaims have been legally established as final or if they are uncontested or if they have been accepted by us in writing.
You may only exercise a right of retention as far as the claims result from the same contractual relationship.
To increase security against misuse, the "3D Secure Procedure" is used for payment by credit card. (Verified by Visa / Mastercard® SecureCodeTM)
- Customers deposit a password with their credit card provider, which is requested when making online purchases. In addition, there are dynamic options via TAN or smartphone app.
- Thieves can no longer go shopping on the Internet with stolen credit card data such as number and check digit alone, they also need the 3D Secure data.
- Visa and Mastercard offer the 3D Secure procedure under the names Verified by Visa and Mastercard Securecode respectively.
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Shipping
Delivery is only possible in the countries listed below with the corresponding carrier.
The delivery time to your country can be found in the following table. If there are any delays in delivery we will notify you of course. With shipping the goods you will receive a shipping confirmation e-mail.
Due to logistical reasons, it is only possible for us to deliver in full packages. This mainly concerns the tracks in the scales H0 and G. The packing unit (VE) is clearly visible at the respective articles. Thank you for your understanding.
Shipping is not possible to another country than the one specified in the billing address. For security we do not take orders with shipping and billing addresses in different countries. Thank you for your understanding.
The prices mentioned on the product pages include the legal German VAT and other price components.
In addition to the prices we charge a shipping fee for each delivery. The details can be found in the following list.
The shipping costs will be communicated in the shopping cart system and on the order page clearly.
| Country | Delivery Time | Carrier | Shipping Costs |
 Austria | 2-4 Days | GLS | 15,00 € |
 Belgium | 2-4 Days | GLS | 11,00 € |
 Bulgaria | 6-8 Days | DHL | 35,00 € |
 Czech Republic | 3-5 Days | GLS | 17,50 € |
 Denmark | 3-5 Days | GLS | 20,00 € |
 Estonia | 6-8 Days | GLS | 30,00 € |
 Finland | 4-6 Days | GLS | 45,00 € |
 France** | 3-5 Days | GLS | 22,00 € |
 Germany | 1-3 Days | DHL / GLS | 7,00 € |
 Hungary | 3-5 Days | GLS | 30,00 € |
 Ireland | 4-6 Days | GLS | 45,00 € |
 Italy | 3-5 Days | GLS | 25,00 € |
 Latvia | 6-8 Days | GLS | 30,00 € |
 Lithuania | 6-8 Days | GLS | 30,00 € |
 Luxembourg | 2-4 Days | GLS | 15,00 € |
 Netherlands | 2-4 Days | GLS | 15,00 € |
 Poland | 3-5 Days | DHL | 15,00 € |
 Portugal** | 5-7 Days | GLS | 39,00 € |
 Romania | 4-6 Days | GLS | 35,00 € |
 Slovakia | 4-6 Days | GLS | 35,00 € |
 Slovenia | 4-6 Days | GLS | 21,00 € |
 Spain** | 5-7 Days | GLS | 34,00 € |
 Sweden | 3-5 Days | GLS | 28,00 € |
**Only Mainland - No delivery to: Corsica, Azores, Madeira, Balearic Islands, Canary Islands, Melilla, Ceuta